Privacy Policy

Doctor Media Group ("we," "us," "our," or "Company") is committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our websites, mobile applications, and services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

Information You Provide Directly

• Contact information (name, email address, phone number, mailing address)
• Professional information (title, company, specialization)
• Account credentials and registration information
• Communications and correspondence with us
• Form submissions, survey responses, and feedback
• Payment and billing information

Information Collected Automatically

• Log data (IP address, browser type, pages visited, time and date stamps)
• Device information (operating system, device type, unique device identifiers)
• Browsing activity and usage patterns
• Cookies and similar tracking technologies
• Location information (if permitted)

Third-Party Information

We may receive information about you from third parties, including business partners, marketing partners, and publicly available sources to verify identity, enhance our records, and improve our services.

2. How We Use Information

We use the information we collect for the following purposes:

• Delivering and improving our services
• Processing transactions and sending related information
• Personalizing and enhancing your experience
• Sending promotional communications (with your consent)
• Responding to inquiries and customer support
• Conducting research, analytics, and business intelligence
• Complying with legal obligations
• Preventing fraud and maintaining security
• Enforcing our terms and conditions

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data based on one or more of the following legal bases:

• Consent: Where you have explicitly consented to the processing of your personal data
• Contract: Where processing is necessary to perform a contract with you
• Legal Obligation: Where we are required by law to process your data
• Legitimate Interests: Where we have legitimate business interests in processing your data, provided your rights do not override those interests
• Vital Interests: Where processing is necessary to protect your vital interests

4. Your Rights Under GDPR

If you are a resident of the European Economic Area, you have the following rights:

• Right of Access: You may request access to the personal data we hold about you
• Right to Rectification: You may request correction of inaccurate or incomplete data
• Right to Erasure: You may request deletion of your personal data under certain circumstances
• Right to Restrict Processing: You may request that we limit how we use your data
• Right to Data Portability: You may request your data in a structured, machine-readable format
• Right to Object: You may object to certain processing activities
• Right to Withdraw Consent: You may withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at info@doctormediagroup.com.

5. Your Rights Under CCPA/CPRA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request what personal information we collect, use, and share
• Right to Delete: You may request deletion of personal information we have collected from you
• Right to Correct: You may request correction of inaccurate personal information
• Right to Opt-Out: You may opt out of the sale or sharing of your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
• Right to Appeal: You may appeal our decision regarding your privacy request

To exercise these rights, please submit a verifiable consumer request to info@doctormediagroup.com or through our authorized agents.

6. Cookies & Tracking Technologies

We use cookies, pixels, beacons, and similar tracking technologies to:

• Remember your preferences and login information
• Understand how you use our services
• Detect and prevent fraud
• Serve personalized advertisements
• Analyze website traffic and performance

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our services.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. When data is no longer necessary, we will securely delete or anonymize it.

8. Third-Party Services

We may share personal information with third-party service providers who perform services on our behalf, including:

• Hosting and cloud service providers
• Analytics and advertising partners
• Payment processors
• Email service providers
• Customer support platforms

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your data.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information promptly. Parents or guardians who believe we have collected information about a child should contact us immediately at info@doctormediagroup.com.

10. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection standards. When we transfer personal data internationally, we implement appropriate safeguards, including Standard Contractual Clauses or your explicit consent, to ensure your data is protected in accordance with applicable privacy laws.

11. California Residents

In addition to the CCPA/CPRA rights outlined above, California residents have the right to:

• Know whether your personal information is sold or disclosed
• Request a list of third parties to whom we have disclosed personal information
• Opt-out of the sale of personal information to third parties
• Request that we restrict our use of personal information to the purposes for which it was provided

Please contact us at info@doctormediagroup.com to exercise your California privacy rights.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services following the posting of an updated Privacy Policy constitutes your acceptance of those changes.