Accessibility Statement

Doctor Media Group is committed to providing accessible digital experiences for all users.

Our Commitment

Doctor Media Group is dedicated to ensuring that our websites, applications, and digital services are accessible to people of all abilities. We believe that digital accessibility is a fundamental right and are committed to creating inclusive experiences that comply with applicable accessibility standards and regulations.

We continuously work to improve the accessibility of our services and welcome feedback from users about ways we can enhance the accessibility of our digital properties.

Standards and Guidelines

Doctor Media Group's digital services are designed and tested to conform to the following accessibility standards and guidelines:

WCAG 2.1 Level AA

We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines provide recommendations for making web content more accessible to people with disabilities.

Americans with Disabilities Act (ADA) Title III

Our services comply with Title III of the Americans with Disabilities Act, which requires that websites and digital services be accessible to people with disabilities.

Section 508 of the Rehabilitation Act

We adhere to Section 508 of the Rehabilitation Act, which mandates that electronic and information technology be accessible to people with disabilities.

Accessibility Features

Our services include the following accessibility features:

✓

Keyboard Navigation

Full keyboard navigation support allowing users to navigate our services using only keyboard input.

✓

Screen Reader Support

Semantic HTML markup and ARIA labels to support screen readers such as NVDA, JAWS, and VoiceOver.

✓

Color Contrast

Sufficient color contrast ratios that meet or exceed WCAG AA standards for text and interactive elements.

✓

Responsive Design

Responsive layouts that adapt to various screen sizes and orientations, including mobile devices and tablets.

✓

Alternative Text

Descriptive alternative text (alt text) for all images and visual content to support users relying on screen readers.

✓

Focus Indicators

Visible focus indicators for keyboard navigation to help users understand their current location on the page.

✓

Captions and Transcripts

Closed captions for video content and transcripts for audio content, when applicable.

✓

Proper Heading Structure

Semantic heading structure (H1, H2, H3, etc.) to aid navigation for screen reader users and improve content organization.

✓

Form Accessibility

Properly labeled form fields, error messages, and helpful validation to support users with disabilities.

Known Limitations

While we strive for full accessibility, there may be areas where content does not fully conform to accessibility standards. Known limitations include:

  • Some third-party embedded content (e.g., external maps, videos) may have accessibility limitations beyond our control
  • Legacy documents or PDF files may not be fully accessible; we are working to remediate these
  • Some interactive visualizations may require additional accessibility support
  • Certain complex tables may require additional accessibility enhancements

We are actively working to address these limitations and improve the overall accessibility of our services.

Feedback and Support

We welcome feedback about accessibility issues or suggestions for improvement. If you encounter any barriers while using our services or have questions about accessibility features, please contact us:

Accessibility Feedback

Email: info@doctormediagroup.com

Location: Jacksonville, FL

We will make every effort to address accessibility issues promptly and work with you to find solutions that meet your needs.

Enforcement and Complaints Process

If you believe that Doctor Media Group is not in compliance with accessibility standards, you may file a complaint through the following process:

  1. Submit a Complaint: Contact us at info@doctormediagroup.com with details about the accessibility barrier you encountered.
  2. Investigation: We will investigate your complaint and work to identify the issue within 10 business days.
  3. Resolution: We will provide a timeline for addressing the issue and keep you updated on our progress.
  4. Follow-Up: We will confirm that the issue has been resolved to your satisfaction.

External Recourse

If you are not satisfied with our response to an accessibility complaint, you may file a complaint with the following authorities:

  • ADA Complaints: U.S. Department of Justice Civil Rights Division at justice.gov
  • FTC Complaints: Federal Trade Commission at reportfraud.ftc.gov
  • State Authorities: Your state's disability rights office or attorney general

Our Ongoing Commitment

Accessibility is not a one-time achievement but an ongoing commitment. Doctor Media Group:

  • Conducts regular accessibility audits and testing
  • Trains staff on accessibility best practices
  • Stays current with accessibility standards and guidelines
  • Incorporates accessibility considerations into our design and development processes
  • Responds promptly to user feedback about accessibility issues
  • Continuously works to improve the accessibility of our digital services

We are committed to creating a digital experience that is welcoming and accessible to everyone, regardless of ability or disability.